Privacy Policy

We are Tau Technology Ltd, the data controller responsible for your personal data. If you have any questions about this policy, please contact us at support@tautechnology.co.uk.

When you reach out to us via our website’s contact form, we collect the following information:

• Name
• Email address
• Company name
• Project details or your specific inquiry

We collect this data solely to read and respond to your business inquiries. Under UK GDPR, our lawful basis for processing this data is:

• Steps taken prior to entering a contract: To assess your project needs and provide a quote or proposal.
• Legitimate interest: To effectively communicate with you regarding your business inquiry.

We only keep your personal data for as long as necessary.

• If your inquiry does not result in an active project, we will securely delete your data within 12 months of our last communication.
• If we do end up working together, we will retain your data as required to fulfil our contract and legal obligations.

We do not sell, rent, or trade your personal data to any third parties for marketing purposes. To run our business operations securely and respond to your inquiries, we use trusted third-party service providers who process data on our behalf. These categories of recipients include:

• Secure cloud email and document storage providers (to receive and store your inquiries).
• Website hosting and communication infrastructure providers (to securely route messages from our website to our team).

We ensure all our third-party providers are fully compliant with UK GDPR and treat your data with the highest level of security.

Under the UK GDPR, you have several rights regarding your personal data. You can contact us at any time to request:

• The right to access: You can ask for a copy of the data we hold about you.
• The right to rectification: You can ask us to correct any inaccurate information.
• The right to erasure (deletion): You can ask us to completely delete your data from our systems.

To exercise any of these rights, please email us at support@tautechnology.co.uk. We will respond to your request within one month.

We hope we can resolve any concerns you might have about how we handle your data. However, if you are unhappy with our data processing practices, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

ICO website: ico.org.uk